Airtel Complaints & Reviews

I am writing to express my utter disatisication and complain on the services received from Airtel DTH services.
I am not sure what is the resolution time(SLA) and what are they doing to help solving customers problems.
There are many points which I would like to highlight. As I started to get the problem on 1st of May 2013 and till date 07th May 2013
it stays in unresolved status after lodging multiple complaints...

On 5th of May , I evening i used internet and my balance was Rs 124 and after sometime i noticed that instead of deduction from 3G internet pack , the deduction was from main balance which in itself is wrong.. in this way 76 Rs got deducted , then i registered a complaint on customer care .Even after filing complaint 7 more rupees were deducted for the internet usage from the main balance.. So , in total a deduction of Rs 83 was made to my...

In my Airtel Mobile, I am getting my MMS as Text massage. Where there is a link and a password is given, but the link is not opeing. The link is like http://legacy.dwl.co.in:8080/mmcp.
And the Customer Care executives are not helping me to get my MMS....

Hi,

I am using ICICI banking online recharge facility for online recharge on my AIRTEL prepaid mobile number [protected] (recharge of Rs 333) I am using this faclity for 1-2 years for recharging my mobile, today I did recharge of 333 Rs and was SHOCKED by seeing that my Account balance was not increased instead they added 333 Rs to Local Balance, Before Recharging my number I looked into the recharge options available through...

i have rechrged with 500 rs on 3 may 2013 night and before that i had 3g internet pack 249 rs .i had 3 balance but airtel cut main balance for internet surfing.when i got to know about this froud then i tryed calling customer care.after so many try i got connected and the customer care exicutive said that there was i technical problem.So it their fault so they will retun the balance in 4 hrs but after 10 hrs also i did not got my balance...

I bought a new prepaid connection of airtel in April and a few days back activated 2G unlimited (2 GB) pack worth Rs. 199 from mobile store sector 18 noida.

While the service seems ok, but additional charges are being deducted from my talktime although i have only used about 10% of my 2GB quota. Charges of about Rs 150 plus have been deducted in lieu of data usage after the internet pack was activated.

Also now...

My name is Garima Jain. My airtel postpaid no. is [protected]. I use dongle for 3G internet connection.
According to the bill generated for my cycle from 11/3/2013 to 10/4/2013, I had used 1285738 Kb which is 1255.6MB
When I messaged to check my postpaid usage till 9/4/2013 8:50:18PM, I received a message that I have used only 668.12MB which according to the bill is around 1000MB.(If i exclude my usage for 10th April, 2013)br...

Respected sir
I'm Narendra Singh Kushwah and old costumer of airtel 3g from MP Gwalior. recently i have recharge my airtel no [protected] with 102 INR for 300 MB 3g data pack but I'm getting 2g speed on 3g recharge I have contact to costumer care many time but there is no response. they are disconnect my call every time

Thank you and best regards
Narendra Singh Kushwah
contact:-[protected]...

Hi,

This is Narendra Burnwal, I am using thee service of Airtel and my number is [protected]. I was having thee connection of Airtel prepaid since last two year but I just want to port it into postpaid connection. As per Airtel theey have confirmed me I will get thee connection withein a week. I have submitted my full document and also verified my address. On date 3rd May my connection get started but I was surprised to know...

Dear Team,

I have done an online special recharge of Rs 97 on May 2nd 2013 through airtel.in for mobile number [protected], but yet the amount is not credited in spite debited from my credit card which I used during my transaction. Not sure why Airtel service provider is putting their customers in trouble even though I have used their own portal for online recharge. Am really disturbed and fed with this issue.

Hope...

Hi,

I am having Karnataka number and recently I was in roaming.

After returning to Karnataka, I am charged with roaming fees.

Kindly rectify the issue and credit my extra amount into my account.

Thanks in advance.

Mobile no.: [protected]

Regards,...

Hi,

My name is Harsh and I had applied online for Airtel DTH connection on 2nd May 2013 (Single Biggest error of my life since I moved to Bangalore). I was given a commitment that the connection would be made within 24 to 48 Hrs. When I called today at the center, I spoke to the floor supervisor Prabhakar, he was courteous but once again gave false commitment that someone would contact for installation within 20 mins. I called...

I have recharged my 3g pack of 4gb but since last 15 days im am nitvgetting 3g speed and very slow than 2g. I have called to customer care but they are saying that all are fine but i am not getting internet speed more than 15 kbps. Now i want refubd as i company has not provided me 3g and they are cheating with customer....

My name is Mandar Halbe and I am from Maharashtra. My mobile number is [protected]. I recently topped up my airtel number with Rs. 333 for full talk time as I always used to but I received some different scheme.

Kindly refer the below attached email conversation with airtel for details.. [Note: the emails has been edited to give a presentation in ascending order of the dates and cut the disclaimers. No other changes have been...

Services of my Airtel IPTV-broadband connection no [protected] have been barred since 01 May. According to Airtel, this is because o[censored]npaid bill of my old number [protected]. But I never got a bill of this outstanding amount and after several calls also, Airtel is not able to provide me any proof that this bill was ever sent. Neither did I get any mail or sms that services to new number will be barred if old bill is not paid. I even offered...

I have taken 3g pack of 2Gb data at rs.455/- and since then the speed is so pathetic that I regret using this connection. My no. is [protected].I have tried customer care but could not get through as the system is automatically disconnecting the line. Kindly help.----Amit....

I have purchased airtel Top-Up Recharge of Rs. 20/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

Serial No:[protected]

Secret Pin:[protected]****

My Mobile No:[protected]...

i am having mobile no.[protected](BSNL) and by mistake one RC of BSNL STV of Rs135/- wrongly served by SUVIDHHAA on 4.5.2013 at 12.30 approx on No. [protected] which is a airtel customer. in my opinion how can this RC can success and the amount of Rs.135/- should be revert in SUVIDHAA A/c . Kindly look in this matter and credit the amount from AIRTEL SERVICE PROVIDER To SUVIDHAA IN FRANCHISE CODE 2473...

Mobile No. [protected] (Not Working) Devendra Kumar Dutt
Sr No Particular Date
1 Document Collected by Mr. Sajid (Wrong SIM Delivered) for Port from MTS to Airtel 11-Apr
2 SMS by Airtel Port in will be done on 20/04/12 22.00 hrs to 00.00 Hrs 18-Apr
3 SMS by Airtel Services are Started, Incoming calls and SMS facility closed by MTS, Outgoing still working 21/4/13 at 00.15 Hrs
4 Mail at 11.00 o Clock, Service...

HI.THIS IS WITH REGARDS FOR OVERCHARGING OF MY PREPAID NUMBER..
MY AIRTEL NUMBER, WITH A PREPAID PLAN OF LIFETIME.WITH THE CALL RATES OF 1paise per sec..
BUT AS OF NOW ITS BEEN CHARGED 1RS. PER MIN..OR MORE THAN THAT...
INFACT WHEN I CALLED ON 4TH MAY I WAS BEEN CHARGED RS44 FOR 30 MINS..
MAY I KNOW THE REASON FOR THE OVERCHARGING...AFTER TRYING CALLING THE CUSTOMER CARE (121)AS USUAL
NOTHING WORKED, AS...