[Resolved]  1mg — fake reports

Address:Gurgaon, Haryana, 122001
Website:1mglabs.com

Well on aug 14 2019, i was supposed to get my complete body health check up (Booked by their customer care consultant meenu) which meant submitting my blood sample and urine sample to the phlebotomist (Neeraj chauhan). Well for some reason i only submitted my blood sample and i was provided with a sterile container to collect my urine sample on 16th morning and he told me that they will pick up the sample. Well nobody came later on : so i decided to put up a complaint on their website but what i found on my 1mg account was purely shocking - they have already sent me whole reports including both my blood test reports and my urine sample reports. Yes you read it right!! So basically i got urine sample reports as well for which i never gave a sample. I was completely utterly shocked and decided to call them and their customer care executive meenu had no idea to what i was talking about.. So she checked online and said those reports are just beta version not your actual reports. When i asked what’s the meaning of this so she answered i dunno but we can collect your sample and give final reports. Can you imagine, i mean should there be even a beta report exist for such medical tests wherein they are providing fake reports based on samples that you never even provided them. On those reports they showed that my urine sample levels were abnormal and needed medical attention. This is so disgusting, they are a fake company who is just looting their customers, making a fool out of them and they don’t even care about human blood for the sake of money. Totally shameful and disgusting. It’s sad that such things are happening in our country in medical industry. They should be banned forever. If i had submitted my both the samples probably i would have never even known that they just send some fake reports and not do actual tests and calculations. Please take some action against 1mg labs.
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Aug 17, 2019
Complaint marked as Resolved 
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