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Actually today I have put an order on 1 mg app but the address is'nt correct so now i can't cancel it so help us immediately if you can...thank you...
PO[protected]. Please cancelled this order
I placed an order urgently needed for my mom's eyesight on 1mg. After waiting for the order for days, on the expected day of delivery I get a message of it being out of stock. My mother is ardently waiting for her medicine and has been asking everyday about its arrival. This is very disappointing especially as the first experience of purchasing the order on the app. 1mg should make the stock outs to be real time. At the time of placing order if the order is confirmed by the seller then it should be fulfilled, as medicine and health is not like leisure shopping.
Alternatively, In such sudden stock-outs, a replacement call for a smaller pack/strip would have been helpful. Now I have to source the medicine from some other app or local shops and wait for further more days.
Alternatively, In such sudden stock-outs, a replacement call for a smaller pack/strip would have been helpful. Now I have to source the medicine from some other app or local shops and wait for further more days.
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Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj, New Delhi, Delhi, India - 110070
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We are equally disappointed for giving you an unsatisfactory experience and apologize for the inconvenience caused to you. We're an online marketplace and fulfill orders via vendor partners in cities local to consumers.Hence, a physical stock verification is done once an order is received. Also, to avoid any further inconvenience we have marked the product de-live on our website.
Team 1mg