1mg — order not delivered and money not refunded | |||
I had ordered medicine through 1mg.com on Sep/05/2017. The details of the order is as mentioned below: Order Details Order ID : PO[protected] Order Date :5th September 2017, 07:36 PM Net Amount :Rs. 1572.86 Subtotal : Rs. 1966.07 Coupon Discount(-) Rs. 393.21 Paid Online(-) Rs. 1572.86 On Sep/6 I 11:45PM, I received SMS on my mobile that my order has been delivered. It was a shocking message as I did not receive that order from 1mg till date. Next day I tried to contact the delivery person to check when and to whom the order was delivered. The delivery person was not contactable over the phone# mentioned in the sms. I contacted 1mg through their website that I have not received the order and why status is showing as delivered. The 1mg team asked me time for doing internal inquiry and promised that it will be delivered in a day. After several emails to [protected]@1mg.com and phone calls to 1mg customer care[protected] even after 10 days, so far they have neither delivered the order nor refunded my money. This is day light fraud. Please do the needful so that I receive the amount I have paid to them for this order and these cheaters get best punish to not repeat this kind of fraud again. Regards, Manoj mp.[protected]@outlook.com Was this information helpful? | |||
 4 Comments | |||
Comments
They produce random refund id and it did not refunded
Hi did you get your refund?
I am facing the same issue n wud like to know abt dis to file a complaint as i have read numerous issues on various sites about this 1mg.
I am facing the same issue n wud like to know abt dis to file a complaint as i have read numerous issues on various sites about this 1mg.
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Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj, New Delhi, Delhi, India - 110070
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Greetings from 1mg.com!
We deeply regret the inconvenience caused to you due to the delay in the refund initiation. As per our records, the refund against the order id - PO[protected] of Rs. 1572.86 has been initiated on - 25.09.2017. Refund ID: rfnd_8hVx0JX4bTsPgW. Please feel free to write to us at [protected]@1mg.com in case of any further assistance.
Stay Healthy!
Team 1mg