[Resolved]  Ace2Three — Withdraw amount

Dec 06, 2021

Ace2Three Customer Care's response Hope you are doing good.

With reference to your report received inquiring about redeem processing time.

Please be informed that the redeem request will be approved and processed immediately to your Bank account.

Please note, whenever you place a redeem request, the redeem will go under scan (Automated checks) and will be processed immediately, if there is no unusual game-play activity is identified .If not processed then we suggest you to wait for 1 working day.

Once the redeem is approved from our end, an automated SMS notification will be sent to your registered mobile number.

However we see that redeem of Rs 16501 which was placed on Date 05-December-2021 was cancelled from your end on the same day.

Hence if you have any further concerns then we request you to get back from the registered mail id to [protected]@a23.com so that we could check.

Should you require any further assistance, Please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html