| Address: | Beeramguda, ameenpur, hyderabad |
This is Shekhar Posham, I have applied for the New Connection with ACT on FEB 2nd 2021, paid the amount Rs: 3245/- on the same day through ACT Mobile APP.
I have received the below email on the same day saying that your engineed will visit my house within 48 hours for Installation process.
We are on FEB 15th 2021, it's been 13 DAYS, none of your team or member came to my house OR at least NO Call.
I have been calling your customer care for 9-10 days and always they are answering like "Sorry for the delay, we are keeping this request in HIGH and today our technician will get back to you". The same answer I have been hearing for 4-5 days and NO body called me on this request.
Please think from my side once, I have paid the amount on the same day and been waiting for your call or person from 9 days, No Response and could NOT forward further.
I have moved from local network to ACT due to the services which you are providing was good (this I heard from my neighbours) but now, I am facing mental tension and no proper response from you guys. This is NOT at all fare.
I need the installation as soon as possible, please understand my problem and help me on this. Was this information helpful? | 
