| Address: | Jai Stambh Chowk ,opposite Gurh Gali ,Rajgarh , Rajgarh , M.P ,India ,Pin – 465661 |
| Website: | www.addmecart.com |
I still havent got refund of 25.3k from addmecart. First of all they were unable to process and deliver Whirlpool split 1.5 AC in time. Later on when they promised to refund, they could not resolve the issue till date. Has been almost a month. PFB the email.
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[protected] Forwarded message[protected]
From: AddMeCart
Date: Sat, Mar 12, 2022 at 5:10 PM
Subject: Re: Unable to trace transaction of 25.3k
To: Debashis Basu
Cc: Standard Chartered Bank Customer Care, Delhivery Client Service, , , , PayG Care
Dear Debashis,
Sorry for all inconvenience,
We are canceling your order and transferred it to refund department to make your refund ASAP,
Due to some problems from vender's location, pickup can not be possible for now days, we will update you once pickup line will be fine .
Sorry for this time .
AddMeCart
Web:- www.addmecart.com || Mail:- [protected]@addmecart.com
Call Us:- +91 -[protected] || App: addmecart.com/download-app/
Add :- Add Me Cart, Jai Stambh Chowk, opposite Gurh Gali, Rajgarh, Rajgarh, M.P
On Thu, Mar 10, 2022 at 5:29 PM Debashis Basu wrote:
Hi AddMeCart,
Initiate a refund immediately for this order!!
Hi Standard Chartered,
As discussed previously, please proceed with the chargeback request number [protected] and expedite the refund. Expecting to receive 25.3k to be credited to the following A/C at the earliest.
Standard chartered:
[protected]
BRANCH ADDRESS:
Raheja Towers 26 M.G. Road Bangalore 560001
MICR:[protected], IFSC: SCBL0036074, PHONE NO.: 30626242
ACCOUNT NO. : [protected]
Regards,
Debashis
[protected]
On Thu, Mar 10, 2022 at 12:51 PM Debashis Basu wrote:
Hi AddMeCart,
It has been close to 48 hours, however the items haven't been picked up by the delivery partner. There has been an unusual delay in terms of picking up the products by delivery partner in the first place. The units have been ready and packed for almost a week, still there is no trace of the products being shipped to the delivery partner.
Please refer to the link below which can haunt any individual with the horror stories.
Addmecart | Consumer Complaints Court
Look into this on priority and initiate a refund, in case you are facing any challenges with the delivery!!
Hope you will make an exception this time by delivering the goods in best conditions or giving me a full refund of 25.3K!!!
Regards,
Debashis
[protected]
On Tue, Mar 8, 2022 at 3:43 PM AddMeCart wrote:
Dear Debashis,
As you can found that we have created the shipment and also shared tracking with you, your material is also ready and packed, we are just waiting for the courier boy to pick it up, kindly wait for 24 to 48 hours, it will be in transit soon .
AddMeCart
Web:- www.addmecart.com || Mail:- [protected]@addmecart.com
Call Us:- +91 -[protected] || App: addmecart.com/download-app/
Add :- Add Me Cart, Jai Stambh Chowk, opposite Gurh Gali, Rajgarh, Rajgarh, M.P
On Tue, Mar 8, 2022 at 3:10 PM Debashis Basu wrote:
Hi Standard Chartered Bank,
As discussed with one of your customer care executives previously, please initiate a chargeback immediately.
Regards,
Debashis
[protected]
On Tue, Mar 8, 2022 at 2:50 PM Debashis Basu wrote:
Hi AddMeCart,
Please go ahead and initiate the refund. It has been 5 days now and the items are still showing as packed. This prolonged delay has prompted me to stay with my original decision.
Ensure that the amount(25.3) is refunded immediately.
Following are the A/C details (From where the amount 25.3 was transferred):
Standard chartered:
[protected]
BRANCH ADDRESS:
Raheja Towers 26 M.G. Road Bangalore 560001
MICR:[protected], IFSC: SCBL0036074, PHONE NO.: 30626242
ACCOUNT NO. : [protected]
image.png
Regards,
Debashis
[protected]
On Tue, Mar 8, 2022 at 1:02 PM Debashis Basu wrote:
Hi AddMeCart / Delhivery,
I was promised that the items would be picked up by 7th of March. It has been 5 days, still the items are stuck in the packing phase.
Please look into this on priority and see what's causing the delay!
Regards,
Debashis
On Mon, Mar 7, 2022 at 6:47 PM Debashis Basu wrote:
Hi AddMeCart / Delhivery,
It has been four days, still the items haven't been picked up.
Please look into this on priority and expedite the process!!!
Regards,
Debashis
[protected]
On Mon, Mar 7, 2022 at 10:09 AM Debashis Basu wrote:
Hi AddMeCart / Delhivery
The attached orders are still pending for pick up due to unavailability of the merchant or shipper.
Please look into this on priority and expedite the process!!
Regards,
Debashis
On Thu, Mar 3, 2022 at 12:58 PM Debashis Basu wrote:
Hi AddMeCart,
As per our latest discussion you are delivering the Whirlpool A/C in 3-4 days to resolve the issue.
Hoping to get the product in good working condition!
Regards,
Debashis
On Thu, Mar 3, 2022 at 12:20 PM Debashis Basu wrote:
Hi AddMeCart,
Hope the following will suffice to settle the issue in next few minutes, as per our discussion.
image.png
Reverse Rs25, 300 immediately for resolution!!!
Regards,
Debashis
On Thu, Mar 3, 2022 at 12:16 PM Debashis Basu wrote:
Hi AddMeCart,
As per our latest discussion, reverse the amount to my account immediately to settle the matter!!!
Bank Details:
Standard chartered:
[protected]--------
BRANCH ADDRESS:
Raheja Towers 26 M.G. Road Bangalore 560001
MICR:[protected], IFSC: SCBL0036074, PHONE NO.: 30626242
ACCOUNT NO. : [protected]
Regards,
Debashis
On Thu, Mar 3, 2022 at 11:57 AM Debashis Basu wrote:
Hi AddMeCart,
I checked with the shared order number, which is showing as failed.
image.png
Please take this on priority and resolve the matter immediately with reversal of the amount(Rs23, 000)
Regards,
Debashis
On Thu, Mar 3, 2022 at 11:43 AM AddMeCart wrote:
Dear Debashis
This Is Your Order Number [protected]
Thanks To Shop With us;
We are happy to assist you;
Order ID you are looking for is under processing and scheduled to dispatch within 4 to 5 days.
Thanks & Regards
AddMeCart
Web:- www.addmecart.com || Mail:- [protected]@addmecart.com
Call Us:- +91 -[protected] || App: addmecart.com/download-app/
Add :- Add Me Cart, Jai Stambh Chowk, opposite Gurh Gali, Rajgarh, Rajgarh, M.P
On Thu, Mar 3, 2022 at 11:42 AM AddMeCart wrote:
Dear Debashis
Thanks for sharing your payment proof;
Your payment has been confirmed, Your order will be processed within 24 hour.
AddMeCart
Web:- www.addmecart.com || Mail:- [protected]@addmecart.com
Call Us:- +91 -[protected] || App: addmecart.com/download-app/
Add :- Add Me Cart, Jai Stambh Chowk, opposite Gurh Gali, Rajgarh, Rajgarh, M.P
On Thu, Mar 3, 2022 at 11:27 AM Debashis Basu wrote:
Hi AddmeCart,
I spoke to one of your customer care executives, who promised that the amount will be credited to my account in 10 to 15 mins to get the issue resolved, however, I haven't received the amount yet. When I called back @ the customer care number the calls got disconnected after reaching IVRS.
Please take this on priority and reverse the amount immediately!!!
Regards,
Debashis
[protected]
On Thu, Mar 3, 2022 at 10:55 AM Debashis Basu wrote:
Hi Addme Cart,
Please find the transaction details, attached with this email and reverse the amount immediately.
Regards,
Debashis
On Thu, Mar 3, 2022 at 10:44 AM AddMeCart wrote:
Sorry for the inconvenience;
please share some details of your transaction
AddMeCart
Web:- www.addmecart.com || Mail:- [protected]@addmecart.com
Call Us:- +91 -[protected] || App: addmecart.com/download-app/
Add :- Add Me Cart, Jai Stambh Chowk, opposite Gurh Gali, Rajgarh, Rajgarh, M.P
On Thu, Mar 3, 2022 at 8:57 AM Debashis Basu wrote:
Hi all,
Any further progress on this?
Regards,
Debsshis
On Wed, Mar 2, 2022, 10:55 PM Debashis Basu wrote:
Hi PayG / Addmecart,
Any further progress on this ?????
Regards,
Debashis
On Wed, Mar 2, 2022, 10:02 PM Debashis Basu wrote:
Hi PayG,
I still haven't received the amount!!!
Regards,
Debashis
On Wed, Mar 2, 2022, 8:59 PM Debashis Basu wrote:
Hi PayG,
I still haven't received the amount.
Regards,
Debashis
On Wed, Mar 2, 2022 at 8:51 PM Debashis Basu wrote:
Hi PayG,
Look into this on priority and reverse the amount of 25.3K immediately.
Regards,
Debashis
On Wed, Mar 2, 2022 at 8:05 PM Debashis Basu wrote:
Hi All,
Any further update on this ? I need the amount to be reversed back to my account on an urgent basis.
Regards,
Debashis
On Wed, Mar 2, 2022, 7:13 PM Debashis Basu wrote:
Hi All,
Refer to the following link and take prompt action on this asap.
Xsilica Software Solutions Pvt Reviews | File a Complaint (consumercomplaints.in)
Please ensure that the amount(25.3) is credited to my account on an urgent basis, at the earliest!! This not only discourages online consumers but also defames organizations like addmecart.
Regards,
Debashis
On Wed, Mar 2, 2022 at 7:03 PM Debashis Basu wrote:
Hi CyberCell / Standard Chartered,
Today, while I was buying an AC online from addmecart, AddMeCart | India’s Shopping portal, I lost 25.3k from my account which could not be traced. When I reconfirmed with my bank, I found that the transaction was through via UPI of a https site and the amount got deducted.
Please take this on priority and trace the transaction, which was suspicious!!!
Attached files with this email.
Regards,
Debashis
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