| Address: | Palakkad, Kerala, 678552 |
My account was cancelled on nov 5th 2017 and the final bill was to be adjusted with my deposit of rs. 1000.00. As this was a prepaid plan i paid my last bill of rs.530.00 on nov 10th 2017. But i receive another bill a couple of days back right up to dec 5th 2017. Not sure why this bill was generated for no reason. My billing cycle was 5th of every month and went to one of your idea outlets in palakkad on the 4th of nov 2017 but i was told that i should wait for my billing cycle to come up as nov 5th was a sunday i was told to come on dec 6th 2017. But i called up idea customer service billing and cancelled my account over the phone for which i did receive an email as acknowledgement. Would appreciate if i can get a proper explanation on the above matter.
Thanks
Bobby joseph Was this information helpful? | 
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