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Air India Complaints & Reviews

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Last updated May 8, 2024
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Air India reviews & complaints page 2

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V
VTOffice
from Kolkata, West Bengal
Nov 9, 2023
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Aircraft change 1 hour before flight

I would like to formally document the frustration I endured due to Air India's apparent disregard for passenger comfort. Being a frequent Air India traveler, I find myself disheartened by the airline's operational practices.

My ticket for the November 9, 2023, 762 flight from Delhi to Kolkata was in the Business Class. However, just one hour prior to the flight, I received a call from Air India, alerting me to an aircraft change...
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B
Bharat5657
Nov 3, 2023
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Baggage lost/delayed

Dear sir,

I travel from Kuwait to Mumbai to Lucknow connecting flight on 27 & 28 october 2023

But my baggage not received in Lucknow

Please write my complaint to find my luggage.

Please take action as soon possible.

Name. :- ROHIT KUMAR

ETKT NO. :- [protected], [protected]

PNR NO. :- VHIL4G

FlIGHT...
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B
Bharat5657
Nov 3, 2023
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Baggage lost/damage

Dear sir,

I travel from Kuwait to Mumbai to Lucknow connecting flight on 27 & 28 october 2023
I also call in airport office but no reaponse

But my baggage not received in Lucknow

Please write my complaint to find my luggage.

Please take action as soon possible.

Name. :- ROHIT KUMAR

ETKT NO. :- [protected], [protected]br...
+3 photos
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P
pallavikhare25
Oct 31, 2023
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Air india flight reschedule

AI 309

Melbourne to new delhi, date of journey is 25th jan 2024.
Booking id NN2BH3E0P8ESB2QU5148- Flight has been rescheduled and i cannot travel due to changes in flight's timing as i have a connecting flight from sydney to melbourne, hence i require cancellation of my flight on the basis of reschedule done by the flight.

Despite paying extra to cover cancellation and date change, still when air lines...
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P
pallavikhare25
Oct 31, 2023
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Air india flight reschedule

Booking id NN2BH3E0P8ESB2QU5148- Flight has been rescheduled and i cannot travel due to changes in flight's timing as i have a connecting flight from sydney to melbourne, hence i require cancellation of my flight on the basis of reschedule done by the flight...
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A
AnujMa
Oct 28, 2023
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Missed connecting flight due to Air India

Date: September 3rd, 2023

Itenary:
Mumbai to Delhi - Air India AI888
Delhi to Kuala Lumpur - AirAsiaX D7183
Kuala Lumpur to Perth - AirAsiaX D7234

My initial flight to Delhi from Mumbai by Air India was delayed by 1.5 hours due to which I missed my connecting flight. I was denied boarding.

Since I had a work assignment, I had to immediately book another flight from another...
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Myself Megha had PNR 4HVFS8, I booked flight ticket from new york to delhi both side, While returing, I removed my infant from my PNR from delhi to new york, I called airindia to remove it and they told me to call to my travel agency to remove because they booked it. My agency just removed infant from PNR, i reached airport and Air india said, they cannot allow me without paying extra charge because when I removed infant my class changed...
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J
jainbharat
from Indore, Madhya Pradesh
Oct 16, 2023
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Gst invoice not provided

I HAD EMAILED TO GST CUSTOMER SUPPORT MAIL ID [protected]@airindia.com for providing GST invoice for my journey from Delhi to Bhopal and return but till date nothing has been provided
my details are
E-TICKET NO [protected] PNR NO 6ABH5U FROM DELHI TO BHOPAL FLIGHT NO AI 435 DT. 03/10/2023
AND E-TICKET NO [protected] PNR NO 6R5TQZ FROM BHOPAL TO DELHI FLIGHT NO AI 436 DT. 06/10/2023...
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Dear AI,

I was unable to travel to the Punjab since 2019 due to the covid lock down and other commitments and was really looking forward to my Journey (BHX to ATQ via DEL) bearing in mind that TATA (who originally created Air India) took over AI operations in Jan 2022. However, I was disappointed with the experience, particularly the DEL to ATQ leg. The journey started well enough with a smooth check in and security clearance...
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J
jaymarwah
Oct 12, 2023
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non cooperative leader and most comfortable flight

Address:11395 MADERLANE

WE ARE CANADIAN CITIZEN -Airline, , PNR - 5E2BDZ-..Ticket no..[protected]&[protected]..- MY -, We booked AI 186 Van to Dli on 23rd Sept., and paid to reserve seats,
At the time of check in we requested to upgrade on payment but were told ALL FULL,
after boarding my seat was broken and it took the staff 90 minutes to discuss with seniormost person Aditya and offered one seat no 53 E, despite our repeated requests to upgrade...
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M
Mahendra prajapati
from Ranchi, Jharkhand
Oct 11, 2023
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Air India fake job offer letter

Address:Sansad marg delhi
Website:airindiacareer.info

Dear sir/ma'am
Please do action in air India fake job offer latter people's against I have lost my lot of money...
+1 photos
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M
Mahendra prajapati
from Ranchi, Jharkhand
Oct 11, 2023
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Air India fake job offer letter

Dear sir/ma'am
Please do action in air India fake job offer latter people's against . Recently I have lost my lot of money 😭...
+1 photos
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M
Martin wilhelm
Oct 9, 2023
Oct 18, 2023
This thread was updated on Oct 18, 2023
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Please help / missing luggage since Oct 6th, 2023 Frankfurt !!!!!

Address:Air India www.airindia.com Kaiserstr. 11 · 60311 Frankfurt am Main

Good afternoon,

I landed in Frankfurt Germany on 6.10.23 with Air India 121 from New Delhi.

Unfortunately, my suitcase has not arrived respectively I did not get them.
Nobody from AI Frankfurt helped me -nobody was available. I have try to call to Air India Frankfurt, whithout success. No email could be send - all have been rejected. no Fax was possible.
I am very disapointed - I try since Friday...
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Address:Rocklin, CA

Hi Sir,

I have booked the flight from SFO to Chennai on 19th Aug 2023 and the return flight from Chennai to SFO on 23rd Sep 2023.

Please refer the below reference.

PASSENGER: VENKATARAMA ANBARASAN MR
BOOKING REFERENCE: KVWD8Q
TICKET NUMBER: 098 [protected]
Ticket Booked amount - $924.71
Date of issue: 12 Jan 2023

My return flight # AI553 (from 23rd Sep...
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K
KhushiDhingra
from Ujjain, Madhya Pradesh
Oct 5, 2023
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Baggage broken and poor service

Address:17 Dashera Maidan, Behind Bank of India, Ujjain, MP

I was travelling from USA (ORD, Chicago) to INDIA (DEL, New Delhi) on 3rd of October, 2023 via Air India aircraft 77W and my VIP luggage (black) was broken in the process of transit. Also the TV's in the flight were not working due to which the passengers were provided with magazines, henceforth there was no other source of entertainment. Also, the charger sockets were not functioning. Overall my journey with the Air India was very poor and...
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D
from Mumbai, Maharashtra
Oct 5, 2023
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Printing of 1 Month old Ticket of Air India

Address:B-5/33 S J Encl

I travelled through Air India from Mumbai to Delhi and Return on 8th Sept 2023 (Flt AI 0806) and 18th Sept 2023 (FltAI0441). My Flying return no. is AI[protected]. My Booking Reference no. was TMNDIH.

As my mail account '[protected]@hotmail.com' was full, the flight ticket mail bounced back and now it is not available to me.

I request you to kindly provide me the Air Ticket for 'TMNDIH' on my mail ID dgm.[protected]@gmail.com,...
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H
hawkmoon274
Oct 1, 2023
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Case 21947533

Address:Air India, Lodon
Website:www.airindia.com/in/en/contact-us/customer-support-portal/queries.html

See the complaint reference on website - submitted on 30th Aug. No response etc. This is for business class customer, which we will never travel with them again....
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Dear sir,

With a grief heart i would like to bring your notice that i had a bad, saddened & harrasing experience in abu dhabi airport on the 25th, Morning AIR INDIA flight to mumbai,[protected]

The air india ground staff Mr Jacob at abu dhabi airport was really arrogant, rude and inappropriative in his behavior, he had an ego issue which made me feel humiliated in front of the other people although i had already...
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My issue: For my flight with AirIndia PNR UVN7C9 I had four legs. Onward was ORD to DEL and DEL to BLR in late August. And return is BLR to DEL and DEL to ORD starting tomorrow. All 4 legs are on the same ticket. I took the flight from ORD to DEL and missed the flight from DEL to BLR during my onward journey due to bag delay. Now, they won't let me web check in to my return flight BLR to DEL + DEL to ORD. They said because I missed the previous...
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M
MSRajan
Sep 20, 2023
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Full Refund

Good Afternoon,

Kindly note that I booked a ticket Mumbai – Doha – Mumbai dated 30 June 2023, after I purchased the ticket, I found that the return ticket not direct flight. Then I called the call center in India and request the change to direct flight and the customer representative notify the followings:

1. For the modification of existing booking require Rs. 4, 900+ and
2. For cancellation within...
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