[Resolved] Airports Authority of India — collecting parking fees in an unethical way
W
Wasiyur
from Chennai, Tamil Nadu
Address:
Chennai, Tamil Nadu
I would like to bring to your notice that the parking fees in the Chennai airport are charged in an unethical way. The parking vendors have set a grace period of 10 mins in which we can walk out without paying any fees but at the same time even if a second is crossed they demand to pay Rs.150 which is very unprofessional and unethical. The time taken is because of the queue at the payment kiosk due to which we lose the seconds gap and we fall a prey for them to pay which is totally unacceptable. In my case I had taken 30 sec more I did not even reach 11th minute when demanded the parking person said even a second is crossed Rs.150 need to be paid which is totally unacceptable and the delay was because of the queue. I would like to raise this complaint and demand refund. Please help me
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 25, 2018
Complaint marked as Resolved
Thank you so much to Chennai airport authority for taking up my complaint and working with concerned team to rectify my issue and helping me with getting refund
Apr 15, 2018
Updated by Wasiyur Any resolution on this complaint
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment