[Resolved] Airtel — 244 70 gb data plan

Sreejin TJ

from Salem, Tamil Nadu

Address:	635117
Website:	www.airtel.in

I've recharged my airtel number [protected] after checking special offer of ₹244 which offers 1gb/day for 70days on[protected] at 22:44. I got only 1gb and when it got exhausted the data is not refilling on the next day, though it is a 4g sim and a 4g phone satisfying the condition provided.
I tried to contact the customer service, they couldn't resolve it.
I didn't expect this kind of service from airtel.
Ps: i have attached the screenshot depicting the eligibility of 244 pack for my number.
Awaiting response!!

+1 photos

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May 27, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

May 27, 2017

Updated by Sreejin TJ Issue has not yet been resolved .
Losing my confidence on Airtel.!!!

May 27, 2017

Updated by Sreejin TJ Thanks !!!it's been resolved.

Verified Support

May 28, 2017

Airtel Customer Care's response Dear Sreejin,

This is with reference to your post dated 24 May 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 05, 2017

Airtel Customer Care's response Dear Sreejin,

This is with reference to your post dated 24 May 2017 .

Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtelpresence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd