Airtel — 349 recharge not happened

Address:

Mumbai City, Maharashtra

Hello,
I am an airtel customer. My number is [protected]. I have recharged with Rs.349/- on last Thursday for 1 month service. It's being a full week till the service did not started. I called number of times to the customer care they are saying that our server is busy. If I did a 1 month recharge and already I loose 1 week service. What kind of service you guys are providing to customer. And on top of that it's still not started. So I want to cancel that recharge. Refund me that Rs. 349/-. I really want to discuss this issue on phone. call me as soon as possible or I will put consumer complaints. Very bad services provided by airtel as well as Airtel customer care. so call me as soon as possible