I have bought a 3G Dongle Airtel no. [protected] on nov. I have not been able to use this Dongle as it never connects to the internet, whenever it connects the connection is very brief speed is very very slow and then it disconnects. Some time a dialogue box appears which say that the connection can not be used until we register on approved network though we have registered on the airtel network long ago with the help of your technical team. We have registered this complaint probably more than 10 times. But this issue has not been resolved. I have not been able to use the dongle for the purpose it was purchased. I have been cheated and not provided the services which were promised. Was this information helpful? |
This is with reference to your post dated 29 November 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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