[Resolved]  Airtel — 4g hotspot-data card connectivity issue in chennai

Address:	Chennai, Tamil Nadu, 600018
Website:	Airtel

I am a user of airtel 4g hotspot since more than 6 months in chennai. Since past 2 months, i observe that the hot spot gets automatically disconnected while using in my office at 82, ttk road, alwarpet, chennai. It works ok at other places. I complained @ 121 during last week of apr 17. The complaint was closed without attending to the issue. I again complained & one person visited me at my office on 26th may 2017 & he informed that the signal is very week & that it will take quite some time for ensuring that i get better signals at the above address. I am surprised that airtel is having signal issues in the heart of chennai which is a metro city!!! My complaint no. Is bal ref46879250. I want the matter to be sorted out by 5 pm on 31st may 2017 or else airtel must refund all the billed amounts including cost of dongle subsequent to which i will switch over to other service provider.