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I have not been able to use the Internet on my 4G portable hotspot. I called the customare care and they are themselves facing a technical error. So many times, a new issues pops up with the hotspot. I don’t know what to do and neither does the customare support centre.
We have recently Purchased Airtel Hotspot device 4G but signal drops very frequently . There is no proper 4G speed . can you send customer care for quick resolution.
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I have purchased 4G device from Airtel Representative (Requested from Airtel site https://www.airtel.in/4g/hotspot/) but still I have not received the device activation bill of Rs 1000/- even after more than 2 months. Representative (Subhod Kumar-[protected]) told me that it will take time to update in the system and generate the bill so will forward it to your email ID but no luck. I am trying to call the Representative from past one month every time he says will give it to you in another week and that week never came.
On top of that i am facing issues with network as it says "connected with problems" and nothing works except Youtube and few websites not sure whats the issue. Logged complaint in the Airtel customer care ([protected]) complaint #87882498 but issue not resolved yet.
Its really frustrating because i took this for official use and in need to submit the bill for reimbursement.
Please email on below ID for more details. Below are the device details.
Ph#- [protected]
Email-mayur.[protected]@gmail.com