[Resolved] Airtel — Airtel app

gurjitdeol

Address:	143528
Website:	Google, Twitter, what's app

Respected admin
I wsnt to know that how can i check my data balance. Weather i use a code for checking balance than i got a message of a 1024mb data in your account message but while am checking in airtel app tjere is no data in my account. Please solve my problem. Am so fed up fr this it's from last 2 or 3 months. I also added a recent screen shorts of my balance showing by airtel app and by *121*2#. Please solve it hurry.

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Nov 19, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Oct 15, 2016

Updated by gurjitdeol Last days i was recharge my mobile for 1gb 3g internet for 28 days than i got 1gb 3g and 1gb 4g i had completely used my 3g balance but am not able to use 4g balance. Am agree rhat there is no 4g network nut still when u have 3g i was able to use it as 2g on my simple phone but now if i have 4g than why i can't use it as 3g???

Verified Support

Oct 16, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 16 October 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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