[Resolved] Airtel — Airtel dth - bad customer service

jaish30

from Pune, Maharashtra

Address:	Mumbai City, Maharashtra, 400093
Website:	www.airtel.in

I am an Airtel DTH customer since 3 years.
On 4 July, my video got stopped and i filed a complaint. Since 2 days I am calling the customer care and requesting to get it fixed as I am a working person and won't be available at home always.
2 days they were giving me random times and finally when i got a call from their so-called engineering he said he will come in 1 hour but he didn't turned up and was not picking call as well.
This is pathetic.

Complaint[protected]

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Aug 27, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 6 July 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Comments

pbul

from Gurgaon, Haryana

Sir,

Unauthorised Mobile Tower has been installed at the roof of House No. 13/45, Subhash Nagar, New Delhi - 27. As Mobile towers are not allowed to be installed in residential colonies. You are requested to kindly take strict action against the same.

Regads.