Airtel — Airtel Fiber Refund

Address:

Hyderabad

I purchased Airtel Fiber connection on 14th of August and made the payment of 3500 (Ticket ID 92468692/Application # [protected]) on the same date. But after a week they informed me that, the installation is not possible due to the unavailability of connection in my area and a refund has been initiated which will take 5 business days. It's 1st of September and I didn't receive a single penny back and can't even reach them because they have cancelled the connection account number.