[Resolved]  Airtel — Airtel is cheating by not deactivating my number in Time and asking for Payment

Address:560094
Website:www.airtel.in

My Complaint on Airtel is Last year probably around August I asked for deactivation of my number airtel 4G [protected]. As they didn't want to lose a customer they asked me to convert this sim to prepaid. I accepted it and for converting it to prepaid i had to visit a nearest airtel store within 15days. After two days I again got a call from airtel if i still want the number to be deactivated. As i had not yet visited the store yet i asked for the deactivation. But after a month of asking for deactivation i got a call to pay the bill for month the of September for which i have never used. I said i will only be paying for what i have used and not for what i haven't. This continued for another 3 months and they charged me for RS 1694. When i explained this issue they still asked to do the payment of pending amount. Today they have sent me legal reminder saying they will be taking actions. As i didn't have any other choice I did the payment and am deactivating all airtel services. They are cheating me by not deactivating my number when i ask for it and they asked for making payments when i am not using their services.
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Mar 23, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 15 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

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Port from Vodafone to in airtel my no [protected] and i meet bhilwara airtel office nagori garden airtel charge 150 rupees why give me reply

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