[Resolved]  Airtel — airtel mobile number is deactivated without any prior notice

Address:Firozabad, Uttar Pradesh, 283203

Sir,
I am mohd. Arif khan from firozabad in up. My airtel mobile number [protected] which is almost 10 years old number and i have been continously using this since last 10 years. Previously it was ported from bsnl to tata docome and from last 6 months, it was ported to airtel. I was using it as well but suddenly 2 days ago my airtel mobile number [protected] was deactivated without any pre information to me regarding to such deactivation. I did not commit any wrong step like abusive calls or messages however without any reason my this airtel number [protected] was deactivated.
And when i called several times to airtel customer care every time they are giving different excuses. But my number is still not reactivated. I also went to airtel office in my city firozabad in up but all of my steps were proved as wild goose chase. I also just talked to airtel customer care they told me that your number won't be activated now.
Sir it is my 10 years old number to which i don't want to loose and also don't want to ignore further important future calls to my this airtel number
So please get my problem resolved soon as soon as possible.
Else this matter will be taken to court soon
Please rectify my this problem soon and activate my airtel number [protected]
Thanks!

Contact person: mohd. Arif khan
Airtel number to be resolved: [protected]
Contact: [protected]
City: firozabad (Up)
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Sep 2, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 1 Aug 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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