[Resolved] Airtel — Airtel money wallet amount deduction 500?/-

mdhav

from Manuguru, Telangana

Address:	Visakhapatnam, Andhra Pradesh
Website:	[email protected]

Sir,
My mob no which is airtelmoney acct is [protected].
I received the below msg -on 20-04-16
"Payment to Videocond2h(Min Rs.150) done successfully for Rs.500.0. Your airtel money a/c has been debited by Rs.500(Fee:Rs.0. Bonus:Rs.0). Transaction ID:[protected]. Date:[protected]:13. Current balance is Rs.3747.03."

I have not done such types of activity and how RS 500 deducted from my Airtel money acct. i have given many compliant to airtel money customer but not action taken by them.

Thank u
Yours faithfully,

Ingle Madhav Ganpa

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Mar 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jan 30, 2017

Updated by mdhav my airtel money bal deduction 500/- and the same issue is not getting clear and now recently three call received me and one pers used dirty langauage with me. call recd from [protected] who did not identify his name but told from airtel service. i am unable to send the info because lot of correspondence with me. i will produce to you if required

Verified Support

Jan 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 January 2017.

We request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@airtelmoney.com.

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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