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Airtel — Airtel payment wallet money scam

Address:Padippurackal

On 5th Sep 2021 I added 500 INR to Airtel payment wallet thru my south indian debit card, money deducted from my account and not credited in Airtel payment wallet and I get a msg from airtel ur money intiated to your number with txn ID[protected], until now it's not showing in Airtel payments. I compliant several times in Airtel customer care, they are just saying some excuses to wait more days.
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Thanks.. Payment returned from Airtel
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