| Address: | Chennai, Tamil Nadu | | Website: | Airtel Prepaid |
Hi team,
This email is regarding an issue with activating my airtel prepaid mobile number ([protected]), which i had with me for last 10 years.
Name: shankar mohan
No: [protected]
I am currently in australia and unfortunately, because of missed recharge, my number got deactivated. As per process, the number will be released in 10 days, but i have approached airtel, chrompet office within 4 days and raised a request to transfer the number in my brothers name (Ravishankar) and reactivate it. All the required documents for name transfer and number activation is been submitted to the chrompet office and the application is received by mr. Kiran and i strongly believe that he did not make any effort to work on the request. Because since we submitted the request within 4 days of deactivation, as per process it should have got reactivated. Absolutely no respect to the customers.
1- i have been given a new sim[protected]u on 30/10/2018. Waited for several days and sim did not get activated.
2- another sim[protected]u given on 21/11/2018, almost one month later and was told that the number getting activated cannot be confirmed.
3- now they are saying that they cannot help me and number will not be reactivated as they dont have provision to do it on the system.
Meanwhile, we have visited the airtel office 3 times and it is very tiring to wait to do such a small process even after coming to reactivate within 4 days.
I have been using this number for many years no and all the important government ids are tagged to this.
Request you to please consider this situation and help in reactivating the number. Was this information helpful? | 
