[Resolved] Airtel — Airtel Prepaid Service (Balance Deduction)

Mdfaiz Alam

Address:	New Delhi, Delhi, 110025
Website:	GAMEPIND

Hi Team Airtel,

My name is Faiz and I have been using the Airtel Prepaid Service on my Mobile since 2013 and have had mixed experience. I have never asked for any services to be activated on my number however somehow there is services getting activated automatically. I don't have any intention for these services getting activated on my number. I have deactivated GAMEPIND service now and want my money (30/-) back otherwise I will have to look for another options as I am getting frustrated with this. When I called on 198 they don't reply the way they should be replying.

I hope this makes sense now. Refund my money asap.

Thanks and Regards,
Md Faizullah
[protected]

Was this information helpful?

No (0)

Yes (0)

Jan 16, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 December 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Dec 16, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 December 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Related Airtel reviews

View all 54512 Airtel Reviews

Comments

anki vyas

from Surat, Gujarat

From last 4 month
Nub: [protected]
They are always providing additional amount with bill.

Already remind them 4-5 time still they r doing same things every time.

Kindly requested to do action against them .

Shiva3175

from Bengaluru, Karnataka

Hi this is shiva and [protected] is my mobile number.. On my number with recharge of 269 we will get 1.5GB 3g/4g + 1 GB 4G +1000 local airtel seconds. But after recharge i got only 1.5GB and 1000 local seconds. But i didnt get the rest of the offer i.e 1GB 4g. Kindly provide me the reason ASAP. Other wise i will lordge a case in consumer court.