Airtel — airtel recharge failed but balance deducted from my bank account

knaveed978

Address:

India

I tried to recharge my airtel number using airtel thanks app on Apr 13 2020 but the recharge failed, in addition, the balance was deducted from my account.
I want refund now, i can't contact through 121 because the option is removed i guess.
I tried to contact 121 and used all codes but i am unable to connect to a customer care executive.
So please solve my issue

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Airtel customer support has been notified about the posted complaint.

Apr 13, 2020

Updated by knaveed978 Txn ID:[protected]