Address: | Gurgaon, Haryana, 122001 | Website: | Airtel.in |
I biught the airtel secure plan from airtel to keep my device covered.
I have kept my phone on the referigerator for charging. Phone ranged many times and dur to vibration it fell down from the referigerator and diaplay got affected.
Now the airtel says that claim is rejected because it eas negligence at your end. I want to know what does the negligence means. That means human should not keep the phone above ground level while charging, otherwise you are negligent.
Its a smart way of earning from the customer. You cover only accidents that happens without negligence. I do not understand how the accident will happen if you are not negligent. Whats the meaning of the accidental damage insurance?
I am surely gone take it to legal proceeding and let airtel prove in the court that keeping phone on referigerator for charging was negligence o[censored]ser and user should have been in front of the phone for one hour till the mobile is nit fully charged.
Regards
Manish
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