[Resolved]  Airtel — Airtel service specialist

Address:Pune, Maharashtra

I have sent a mail for activate the Internet plan on other Airtel no. By mistake I have mentioned my Airtel no in subject line. Instead of reading full mail (mail Portion) Airtel service specialist deactivated my current data plan and activated the plan which I have mentioned on subject line. When I connected to 121 they have told me my old plan not been given to you now. I totally agree that mistake done by me with the mentioning my no. In subject line BUT the mistake have been done by Airtel also, they have not read my full mail, if in mail there are two Airtel numbers are mentioned then they have to revert for confirmation or hold the activity. Now 121 staff not entertain me about on this & I have lost my 3g Airtel plan.
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Mr. Raikar,

This is with reference to your post dated 16 Oct. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Mr. Raikar,

This is with reference to your post dated 16 October 2014

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear sir
I already make payment before 2 days, here I attached receipt of the payment made .
I don't understand, why it taking too much time to start my connection, all the local representative telling that there is not issue in connection, the connection is bared .
I already paid my payment, I have receipt no .

Rec. No.[protected]
Rec. No.[protected]
Rec. No.[protected]
which I already paid[protected]
but system not updated my payment and my connection not started working till 21/12/2016 1.30 pm.

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