[Resolved] Airtel — Airtel signal working too bad

Renu Kapkoti

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh

I me and my husband using my airtel postpaid connection since 2013 and no doubt the service is too good. we recently shifted to Noida sector 99, and from that day we are facing continuous issue with the airtel connection. due to this single problem we are facing several issues in our daily life, as lots of my bank transaction failed just because of not getting the OTP on time, i could not contact any one in case of any emergency. my mother in law living with my 1 year daughter alone at day time, she is facing the same issue, could not contact any one if any help required. we dont think we are residing in a remote location, to bear such signal issues. my airtel data card is also not working on same location. please do need full, if it is not possible at airtel end thenplease make it clear that signal issue can not resolve their. at lease after this response we could reach for any other servic provider. your prompt action will be appreciated. Thanks Renu Kapkoti [protected] [protected] .

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Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jun 23, 2015

Updated by Renu Kapkoti me and my husband using my airtel postpaid connection since 2013 and no doubt the service was too good.
we recently shifted to Noida sector 99, and from that day we are facing continuous issue with the airtel connection.

due to this single problem we are facing several issues in our daily life, as lots of my bank transaction failed just because of not getting the OTP on time, i could not contact any one in case of any emergency.

my mother in law living with my 1 year daughter alone at day time, she is facing the same issue, could not contact any one if any help required.
we dont think we are residing in a remote location, to bear such signal issues.
my airtel data card is also not working on same location.
please do need full, if it is not possible at airtel end then please make it clear that signal issue can not resolve their.

at least after this response we could reach out any other service provider.

your prompt action will be appreciated.

Thanks
Renu Kapkoti

[protected]
[protected]

.

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Renu,

This is with reference to your post dated 23 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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