Address: | Mumbai | Website: | www.airtel.in |
I got Airtel's Xstream Fiber internet connection on July 3rd 2022. Since then, until today, August 5th, the Internet has not worked for 10 days straight. I paid Rs. 5100 for 3 months and have not got 10 proper days of internet.
The last day that it worked was on July 29th. Since then, till today, I've registered several complaints but they have not resolved the issue, I work from home and need a fast Internet connection to do my work, but it seems like Airtel just won't provide a stable connection.
Ever since I got the connection, there has been at least 4 downtime and disconnection issues. The Airtel local technicians came home and changed the wires at least 3 times, and still the Internet does not work. Each time they come home, they keep moving in and out for 3-4 hours, make a complete mess in the house with cut wires and sellotape and dirty footprints all over the place. Despite enduring all of this, I haven't had 10 straight days of stable internet. Was this information helpful? |
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