[Resolved]  Airtel — Amount wrongly detected

Address:

Chennai, Tamil Nadu, 600053

210rs wrongly detected from my main balance, because of internet usage.(I am not used that much internet)

but my internet balance still 40MB remaining, i called customer care support, they told 210 rupees wrongly detected from my account, this will refund with in 3days.

My reference no : CWRCH[protected]

before the internet usage 400MB remaining in my data pack, after some time my main balance shows 0rs and data balance shows 40MB remaining,

Today customer care executive called my number then he told because of internet usage 210rs detected from my main balance, then how 40MB remaining from my data pack?

With out any intimation how will detect my main balance?

Note: 3rd time i am facing this problem.