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Hi,
Same case here.
I have requested to convert my prepaid mobile no ([protected]) to post-paid.
One of document collecting staff Mr. Jeet mobile no ([protected]) came to my home and collect all required document along with 250/- Account pay cheque No (000003) on 30th may 2015.
Still my no is not converted to post-paid, but amount is deducted from my account.
Document collecting agent now not pick up my phone to provide me status.
Nearest Airtel store or customer care also not providing me any status of my request.
How can I get my mobile convert to post-paid ?
If not possible then please revert back my amount to my account.
Bellow are some detail :-
Request date :- 30th may 2015
New SIM number : Already prepaid Airtel no. So no sim was provided.
Amount paid as deposit and start fee :- 250/- As Cheque no. 000003
Name :- Radheshyam Gupta Bank HDFC Bank)
receipt :- Form No :- DLPG 052445
Same case here.
I have requested to convert my prepaid mobile no ([protected]) to post-paid.
One of document collecting staff Mr. Jeet mobile no ([protected]) came to my home and collect all required document along with 250/- Account pay cheque No (000003) on 30th may 2015.
Still my no is not converted to post-paid, but amount is deducted from my account.
Document collecting agent now not pick up my phone to provide me status.
Nearest Airtel store or customer care also not providing me any status of my request.
How can I get my mobile convert to post-paid ?
If not possible then please revert back my amount to my account.
Bellow are some detail :-
Request date :- 30th may 2015
New SIM number : Already prepaid Airtel no. So no sim was provided.
Amount paid as deposit and start fee :- 250/- As Cheque no. 000003
Name :- Radheshyam Gupta Bank HDFC Bank)
receipt :- Form No :- DLPG 052445
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This is with reference to your post dated 21 May 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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