Address: | Nizamabad, Andhra Pradesh, 503001 |
Am using airtel mobile from past 8 years. Recently i purchased new 4g mobile and want to use 4g services of airtel on my mobile. So went to nearby airtel service center to swap my 3g sim to 4g sim. After the work was done, they asked for 100 rupees, but i got call from customer care that i will get sim at free of cost. I given 100 rs to the retailer and came out of store and talked to my brother who knows about these things. He said i can swap my sim at sim at free of cost, and mostly they will ask rs10. I went back to store and said same thing to him, he said it costs rs.25 and returned rs.75 to me. Retailer tried to cheat me and gain profit ftom me. Even after all these i spent rs.25, but as per customer care it should be done at free of cost. This is the way airtel treats its customers who are using its services from past 8 years. Was this information helpful? |
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