[Resolved] Airtel — Auto activation of paid service 2

bhaskardongre55

from Gurgaon, Haryana

Address:	Mumbai City, Maharashtra, 421605
Website:	www.airtel.in

This is in regards to my earlier complaint posted on 20.11.2016. I had raised complaint about auto activation of paid service for which i had been charged ₹49/-.
On 22nd, i had received call from airtel and issue got resolved and i got my balance back.
I am surprise to see that today again i have been charged ₹35/- for auto activation of same service. How can airtel do that? I am very much disappointed the way this issue is being handled. Send my balance back and also deactivate all paid service. Register my no. For dnd.

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Dec 26, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 25 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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Comments

monalisa mohanty.

from Mumbai, Maharashtra

Hii, I am recharge 60rs in 16th Nov. Full talk time, but not received the same ...After calling to your customer care till date no response from your side . kindly refund my balance as soon as possible...either I am high light in social media...