[Resolved]  Airtel — Balance deducted without consent for vas follo celebrities

Address:

Hyderabad, Andhra Pradesh, 500013

I am writing to you regarding balance deduction of rs.90 for a service called follo celebrities without consent/intervention on midnight of july6th and 7th.

This is the second instance in two days. First on my mobile no[protected] an amount of rs.35 was deducted for super store vas. After complaining through email the amount was added back to my balance.

Now on another mobile no [protected] belonging to my family, airtel deducted an amount of rs.90 for a vas we don't know and don't use.

At midnight when everyone is sleeping airtel deducted this. Now i have five airtel connections, 3 prepaid and 2 post paid and i am worried how much money you will deduct without our knowledge.

Only because the network is good we joined it, but if they stoop down to such low levels to make money, i am afraid customers will lose trust in airtel brand.

Please don't put the blame on us by saying 'you only activated the service'. This is the second complaint i am writing in two days. Restore my balance immediately.


Balance deducted on mobile no:[protected]

I have mailed the above complaint to their email as well.