[Resolved] Airtel Bharti — deactivate my number([protected]) due i refused to pay wrong late fee.

shiv kumar madan

from Dhanbad, Jharkhand

Address:

New Delhi, Delhi

mera naam shiv kumar madan hai. Approx. 2 saal pahle maine apna vodafone no.[protected] ko airtel me port kiya tha. Nov.2012 se mera bill galat aa raha hai. starting me maine kai baar customer care par complaint karne ki kosis ki lakin har baar mujhe ek hi jawab mila ki abhi server down hai 4 ghante baad call karna. Ant me preshan ho kar maine customer care par call karna hi chod diya, par har mahine mai apna bill check karta tha aur jo thik hota tha utna amount mai pay kar deta tha. Airtel ne wrong bill par har mahine late fee laga laga kar sep.2013 tak approx 1000/- rupees bana diya. Aur sep2013 me mera number band kar diya. Is baare me maine kai baar customer care ko mail ki lakin unhone mera bill thik karne se inkaar kar diya aur kaha ki bill thik hai agar service activate karwaani hai to bill pay karna padega.

Was this information helpful?

No (0)

Yes (0)

Jan 2, 2017

Complaint marked as Resolved

Verified Support

Nov 02, 2013

Airtel Customer Care's response Namaste Mr. Madan,

This is with reference to your post dated 02 Nov. 2013. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Verified Support

Nov 05, 2013

Airtel Customer Care's response Namaste Mr. Madan,

This is with reference to your post dated 02 November 2013. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33