Airtel — Blackberry unlimited bundle service

Address:234
Website:www.airtel.ng.com

Good day, I recharge my wife's line[protected] on the 15/1/2016 with #1, 700 airtime. I then activated airtel blackberry bundle (unlimited) of #1, 500 by dialing *440*161*. Immediately, the entire money disappeared without any date subscription reflecting in my phone.
I called their customer care which promise to look into it but to no avail.
The Airtel Case ID is:[protected].
Kindly help me resolve this problem to enable me enjoy internet services just like others.
Cheers
Ekabo Vincent
o8o33282237
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Just a reminder that my complain have not been attended to.
Can you kindly acquaint me of how long it will take before my issue will be resolve.
regards
Dear Mr. Vincent,
This is with reference to your post dated 19 January 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54512
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information