Address: | 600045 | Website: | airtel.in |
I told Airtel sales executive Sathya in Chennai that there is no broadband connection in our area but he told few customers names and said we can provide broadband there. I paid RS.1000 and also I got below confirmation message.
Documents received against your fixedline account No [protected] installation order no. 58306189. It will be processed in 3 working days. No extra amount to be paid to Installation Engineer, except additional CPE purchases(if any). For queries, call[protected].
Now, an agent called and said, we can't give connection try to your area. When I said, Airtel representative said there are already few customers, he yelled at me and said, that's sales team, go and ask them.
Airtel customer service becoming as a crappy one. This is the most ridiculous conversation.
I need proper action to be taken and my money refunded immediately. Was this information helpful? |