[Resolved] Airtel — Broadband connection is not closed/broadband bill issue

Parag Vasant

from Pune, Maharashtra

Address:

380015

I have purchased airtel broadband last year in may month. As per my airtel representative the plan of broadband was for 6 months and if i want to renew it i have to contact him. But after 6 months plan got automatically renew and i am getting bill. And one more thing that the plan was prepaid plan so how can i get bills?
I tried to contact airtel customer care and they had also taken my complaint to close the connection complaint id is 65524950.Still i am getting call from them to pay your bill. Kindly resolved my issue.
Airtel connection mumber :[protected]

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Aug 12, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2016

Airtel Customer Care's response Dear Mr. Vasant,

This is with reference to your post dated 13 April 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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