[Resolved]  Airtel Broadband — No response on new connection request

Address:

Chennai, Tamil Nadu, 600099

I submitted new connection request to airtel 2 weeks back. I got a call last Wednesday (Feb 10)and was told that there is port availability in my area and I can be given new connection. Next day one guy came to get all document and 1000rs payment. I was not given any application number and receipt for the payment I gave. It's been a week and I'm in dark with no status of what's happening. I was told I will get the connection in 48 hours. Nothing happened.

When I called customer support, they are asking for application number or receipt number which was not.provided to me.

I am so disappointed with airtel working with new customer's.

Finally I found the lady who called me from airtel office and senot someone to collect the documents. When I called her few timea did not give me proper response, finally she stopped answering my call. She is jot.even ready to listen to me. She said she is working from Santhome airtel head office chennai, her phone number is [protected]

Now, no one know that I gave a request to airtel for new connection and I have no proof that I paid 1000rs to airtel.

Someone please help me. I need the Internet connection ASAP.


My contact details
Santosh s
[protected]@gmail.com
Ph. [protected]