[Resolved] Airtel — call manager not working

shubh_harsha

from Mysore, Karnataka

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have subscribed to Airtel call manager and put two numbers in black list. I am still receiving calls from those numbers. I have complained at Airtel earlier too but did not get any response. please resolve immediately else I will have to go to consumer court for your misleading and not working facilities. I am very troubled with the blank caller calling me so many times

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Jan 2, 2017

Complaint marked as Resolved

Verified Support

Nov 26, 2013

Airtel Customer Care's response Namaste Mr. Harsha,

This is with reference to your post dated 26 November 2013.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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Comments

shubh_harsha

from Mysore, Karnataka

I have tried contacting customer care multiple times but my call always gets dropped. When I did get through, I was told that this issue will be handled by a senior. Again after waiting for many minutes my call was dropped.
please resolve issue. I am very troubled with blank calls.

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Mr. Harsha,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33