[Resolved]  Airtel — Cheating with the name of Hello tunes service

Address:Bangalore, Karnataka, 560064
Website:[email protected]

I'm Radhika nd I have been cheated by one of the executives of Airtel service centre. A lady called me saying my number has been selected for free hello tunes service which would be provided for 3 months and she asked me to press 555 on my phone.. And as soon as I did that, ₹90 has been deducted from my main balance which is definitely not tolerable. And I hv cancelled the offer and hv been calling customer care people to refund my money as it was not notified to me before deducting and no one bothers to even listen. Tell me how do I trust on any of your services again i[censored] people are making money by using cheap tricks like these. I'd be glad if any of the Airtel service executives would turn up to me for what dey have done and return my money.
Ph:[protected]
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Jan 21, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 10 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

As below radhika said customer care said press 555 for free hello tunes offer...But finally 90 rupees deducted...Airtel cheating customer...I will go for jio if Airtel does not refund
Ajay Roman's reply, Jan 21, 2017
Please Airtel my number is 9611261499

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