[Resolved] Airtel — complaint on senior level escalator 'Neethu'

binoj babu

from Kizhake Chalakudi, Kerala

Address:

Thrissur, Kerala

It's in Thrissur which i called to customer care to complaint regarding to balance deduction. But my call had been passed to senior level escalator, her name is Neethu which she was dealing in a rude manner and she's saying that to do whatever i want when i asked her if there's any need to change the connection to idea from Airtel. She was acting like she doesn't care the customers of Airtel even they changed or what.she's saying that she's getting salary she needs and doesn't have if there's any problem to customers.She doesn't care if customers change the connection.

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Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Babu,

This is with reference to your post dated 09 Feb. 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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