Address: | Hyderabad, Andhra Pradesh, 500018 |
I am using airtel prepaid [protected] from the past 9 years. I have recharged with Rs.349 on March 31st 2017. When dialing to 121 i got message as to charge with Rs349 before March 31, i will get unlimited voice calls and 4g/3g daily 1.5 GB data. But i didnt received the data benefit ever. On Apr 17th i called to customer care they also agreed as i am not receiving daily data benefit and they promised it will resolve by 10AM April 18th (Ref: CBNRV[protected]). Still its not resolved . Even they didnt updated the comment properly what complaint i have given.
And again i called customer care on Apr 18th at 11AM (Ref: CBNRD[protected])they are telling this offer is not for me. Then why i got message as to recharge with Rs.349 ? Is it necessary to continue on Airtel ? Other service providers are giving many benefits than Airtel, why should we continue ?
Hope you will resolve my issue to retain your customer. Was this information helpful? |
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