[Resolved]  Airtel — deduction of balance in my account prepaid no.[protected]

Address:Angul, Odisha

I am a prepaid customer.my no [protected].purchased one new micromax android one handset from amazon.in.there you had assured free softtware&application download for 6months. i activated the same from my hand set.i was just downloading one application and suddenly i came to know that your company has deducted more than Rs.150/- on several occasions.i want to know the details of deduction such as how much mb, at what time, duration and for what use? i have just tried to download one application and you have deducted more that Rs.150/-.i request you to refund the same immediately or else i will go to court of law for which you will be responsible. i talked to your customer executive Mr. Debashish Mallik and he is ignorant of such offers.why you are making peoples fool? My Contact Details Abaniranjan Chaudhury Sr Manager, Union Bank of India Angul, Odisha 759122 Mob-[protected], [protected] [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Abani,

This is with reference to your post dated 04 Nov. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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