Airtel — device claim service request #2531824 | |
Hi, Its really sad to hear that airtel is providing very very bad service in the secure claim department. I raised a request through airtel secure for my phones earpiece not working properly. They asked me for the documents. No one came and inspected the phone for the said problem. And then i got call saying that it is a manufacturing defect and closed the service request. Now i have few logical questions for airtel: 1) without inspecting the phones condition, how did you guys jump to a conclusion that it is a manufacturing defect? 2) i am using the handset from almost 2 years, how can there be a manufacturing defect in an old handset? May be you have a different understanding of this, so can you guys explain the same to me? Also, after this, i have unsubscribed to airtel secure. And would never ever recommend it to anyone. I have lost trust on airtel after seeing this unprofessional behavior. I didn't know airtel follows a policy of letting down their customers. Hoping to hearing from you soon. Was this information helpful? | |
Airtel customer support has been notified about the posted complaint. Nov 09, 2017 [email protected]'s response Jo sim lock hua u uska no. [protected]
Nov 10, 2017 Praveen Wankar's response No coverage at home location
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6 Comments | |
Comments
No coverage at present location
Mere nokia 105 mobile me sim card rejected dikha rha h pls isse thik kre its very urgent pls
My number is ported from reliance network to Airtel netwrok.i used to cal 59059 but it automatically disconnected and also I am not getting cals.please help me how to activate the Airtel sim by using alternative number as early as possible. It's my main number I am facing many communication problem it's urgent.please
I have complained about the issue in August itself so far no improvement. Totally dissatisfied with your service. Dont I have any other work than following up tis issue. Better provide proper solution. Other networks are providing exiting offers.what the he'll are you guys doing.
We are having Airtel Broadband connection and we have paid 3 months advance before taking connection.
For past 2 weeks we are facing a problem that unable to connect internet.Already we raise a complaint regarding this issue no of times, but till now we have't get any response from Airtel.
So please take an action regarding this issue.
For past 2 weeks we are facing a problem that unable to connect internet.Already we raise a complaint regarding this issue no of times, but till now we have't get any response from Airtel.
So please take an action regarding this issue.
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Airtel & the insurance co. is just making money out of it.. nothing else...