[Resolved] Airtel Digital TV — Illegal deactivation of the services for connection no. [protected]

yhfindia

from Allahabad, Uttar Pradesh

Address:

Panipat, Haryana, 132103

I have two airtel digital tv connection at my home under my cust id [protected]. Last year on[protected], i recharged my both connection from a local vendor with rs.[protected]+3012) for annual packages on both the connections. But, today my services were stopped due to low balance. When i called customer care, they said annual packages were not activated on your packages. When i asked them to lodge the complaint, they asked me to go and fight with the vendor.

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 13 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 06, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 13 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Related Airtel reviews

View all 54512 Airtel Reviews

Comments

Ajay Kolate

from Mumbai, Maharashtra

Airtel offer me 499 plan and tell that u can give 13 GB data for three month but after activate this plan thay told me that u r not activate extra 10 gb data pack. They dontgive proper answer and ther those people who suggesf me plan is not receiving my call.