Airtel — do not disturb is not being enforced.

I have registered dnd. Airtel is not taking actions to stop marketing calls or sms. I had raised dnd multiple times with airtel. They usually inform me that it will be resolved in 10 days and nothing happens. I don't get an option to block certain numbers since we cannot see their number. We can see some alpha number or just a few alphabets. Airtel is allowing these 3rd party companies harass us by allowing them to contact us without having to provide their contact details. If we had their contact number, we can atleast block them.
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Airtel customer support has been notified about the posted complaint.
Nov 30, 2018
Updated by [email protected]
As consumers, we need to have the ability to block unwanted calls, messages. The telecom company is hiding the contact details/ allowing third party companies to contact us without valid numbers/telecom companies are
hiding their details.
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Comments

I am trying to port from Airtel(initially telenor converted to Airtel) to Jio due high call rates and no data signal.such a worst cheater service i hate eventhough if they wont provide UPC code i will throw away this Airtel Sim and get a new jio.

my msg to all others : dont get onto Airtel.

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