Airtel — dth not fixed new connection

Address:	Varanasi, Uttar Pradesh, 221007
Website:	www.airtel.in/dth

Dear team, i placed an order to airtel online portal for new dth connection with the 12-month subscription on 19th aug 18 and successfully paid amount 3990.00 rs. But connection not fixed at my home, since 19-aug daily twice calling to call center, mails, twitter support, always they are replying (Tomorrow connection will be done) but still, they are not providing positive support and till now connection not done. When i tell them to cancel my order due to airtel not eligible to provide service they are not canceling my order as well. Please help to sort out this case asap.
Thanks,
Arif
Airtel customer id: [protected],
[protected]