Airtel — excess billing for sms

Address:Jaipur, Rajasthan

My plan was infinity 499/- on my mobile no. [protected] in which company provide unlimited call and 100 sms per day, while check my bill of january and february 2018 company has been charged rs. 158 for sms in january and rs. 228/- in february 2018. Whereas i am hardly send 10-15 sms in month from my mobile no. [protected]. We do not understand why company has sms charged.

I am regularly follow up with company but there is no response in this matter, you are once again requested please provide me sms detail for the month of january and february 2018
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54512
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information