Airtel — Fake Information provided to my mobile number

rohith roy

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560091
Website:	Airtel

I had got a call from Airtel porting team to cancel my airtel porting request and retaining me to same network. The agent who had called me committed and communicated to me as there is a Tariff plan of Rs.1499/- with unlimited local calls for mobile and landlines and Unlimited SMS and 5 GB of 4g data. And he said we will be activating this plan in 2 days. And its been nearly one month there is no update from Airtel team. I am following up with them continuously through the e-mail on ( [protected]@in.airtel.com ) . But no proper response and i am getting monthly bills more 3000Rs/-.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Roy,

This is with reference to your post dated 15 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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